Refund Policy

There will be no refunds for any reason. If you accidentally entered the wrong amount for a donation, please contact brian@shadowproof.com for assistance.

By making a donation to Shadowproof, you are confirming that you have read and understand our no refunds policy.

Canceling your recurring donations and subscriptions:

In order to cancel your recurring donation or subscription, contact Brian Sonenstein at brian@shadowproof.com and request to cancel. Please provide the email address you used when processing your payment when requesting your cancellation. Once your account has been canceled, we will send you a confirmation email.

IMPORTANT: We can cancel recurring payments before your next payment is processed, but will not refund payments once they have been processed.

We’re sorry to see you go. If you have any problems canceling your recurring donation or want to give us feedback, please contact brian@shadowproof.com