Osama bin put on hold

America searches its soul and reassesses its priorities in the wake of The Great James Lileks Not-Quite-Layoff:

Should Captain Ed’s call center employer have changed their business model instead of losing him to new media? I don’t think so.

So if you can’t through to a supervisor today, it’s the terrorists fault.

War may be hell, but sitting on hold waiting for a supervisor is an eternity….

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